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Considering therapy but feeling uncertain?
Explore our FAQs to understand how we can support you and your loved ones effectively.

  • Did you know?
    You are eligible for a Medicare rebate if you have counselling with an Accredited Mental Health Social Worker in private practice, when you are referred by your GP, paediatrician or psychiatrist. AASW Accredited Mental Health Social Workers are registered providers with Medicare.
  • Do I need therapy?
    There are no hard and fast rules about who needs therapy. If you are suffering with a mental health disorder, the optimal and recommended treatment plan is psychotropic medications in combination with appropriate therapy. Many others seek therapy because they are seeking support with some issues in their lives, or seeking psychoeducation about particular issues. The bottom line is that anyone can benefit from therapy, if they choose.
  • How can therapy help me?
    The ways that therapy can help are many and varied. From learning to cope with anxiety, learning how to ground yourself and live more mindfully, meditation, or coping with and mitigating more severe mental health symptoms. When we are in distress, the experience can be incredibly isolating and times frightening. At the centre of the counselling experience is the counselling relationship with your therapist.
  • What’s the difference between a Psychotherapist and a Psychiatrist?
    A Psychiatrist is a qualified medical doctor whom has done specialist training in Psychiatry. Their focus tends to be in working with acute mental health concerns, and they are specialists in both diagnosis and prescription of appropriate medications for mental health illnesses and disorders. A Psychotherapist is also a qualified mental health professional whom offers therapy to people experiencing mental health disorders and issues. A Psychotherapist goes into a deeper level of their work with their clients. In psychotherapy we travel into the subconscious levels of a person’s psyche in a therapeutic way in order to align the client with the essence of their inner self. Psychotherapy is often longer-term work than that which is undertaken with a straight forward counsellor.
  • What can I expect from my first counselling session?
    During our first session, which will last for an hour, there will mostly be discussion about your situation and the kind of help you may need. This is called the assessment and goal setting process. We will also spend time getting to know one another and building rapport. This is also an opportunity for you to ask as many questions as you wish, about what to expect. During each session, I will focus on addressing the patient’s specific needs, allowing for greater flexibility between the different therapies as treatment progresses.
  • What happens during a therapy session?
    Discussion and interchange between therapist and client; this usually starts with a discussion about how your time has been between appointments and what you would like to achieve from that day’s session.
  • How many sessions will I need?
    Counselling is a very personal journey, unique to each individual. For some people one or two sessions is sufficient to address a time of distress. For others it may take many more. Together with your counsellor, you will develop an agreed plan of treatment, which together you will also frequently review.
  • How do I book an appointment?
    Please use the booking tab on the website, or contact Rechelle directly to arrange a suitable appointment time at rechelle@emergewithrechelle.com.au
  • What happens if I see my counsellor in a social setting, or in public?
    If you happen to see your therapist / coach in a public setting (such as a party, park, shop, concert etc), please be reassured that your therapist will not engage with you unless you choose to do so first. This is in order to protect your privacy. If you decide to engage with your therapist it is advisable not to engage in conversation about your therapy, but rather to exchange simple pleasantries. If you would like to discuss your treatment, please do so at a later date.
  • Can I be sure my privacy will be respected?
    Everything that occurs in a therapy or coaching session is treated with the utmost confidence. Your therapist may take notes during the session, however, these notes are filed securely in a locked filing facility and are not shared with anyone (unless, in exceptional circumstances the notes are subpoenaed by a court of law). There are however, some very important exceptions to this rule, as follows: If you express thoughts of harm to yourself or to others, I have a duty of care to contact an appropriate medical professional or other emergency contact (when the risk is considered significant and requires intervention from other services in order to keep you or another safe). I may discuss some of our work in clinical supervision with another qualified therapist, however, names are not disclosed and your identity and demographic information remains protected. If your records are subpoenaed by a court of law.
  • What if I can’t make my scheduled session due to an emergency or illness?
    I understand that emergencies and things happen that render you unable to attend a scheduled session. If this occurs, please try to give 24 hours notice so that your appointment slot can be filled by someone else in need. If cancellations on a last-minute basis happen on multiple occasions, you will be respectfully asked to cover the cost of the session.
  • Do you work with children and adolescents?
    I do not routinely work with adolescents; however, I will in certain circumstances consider working with teens aged 18+
  • How much does therapy cost?
    Rechelle’s standard charge is $200 AUD per hour. Clients may be eligible to receive Medicare rebated psychological consultations under the provision of a Mental Health Care Plan, obtained via their GP.
  • How do I pay for my sessions?
    Sessions can be paid for on line via Paypal, Google Pay, Transferwise, directly into a bank account, or via EFTPOS. Please request details prior to your session.
  • What is an Accredited Mental Health Social Worker?
    Accredited Mental Health Social Workers are social workers who have extensive postgraduate training and experience in the field of mental health.
  • Where do Accredited Mental Health Social Workers work?
    Accredited Mental Health Social Workers may provide services privately under Medicare. They work independently or as part of a group. Accredited Mental Health Social Workers usually provide services in a consulting room, and some are able to see you where you live. Accredited Mental Health Social Workers can also work for PHNs, Workcover, Victim Support Services and other government programs in most States and Territories.
  • When should I see an Accredited Mental Health Social Worker?
    An Accredited Mental Health Social Worker can help you when you experience difficulties that impact on your ability to manage the demands of day-to-day life. For example, when you: - persistently experience low mood or anxiety; - have a relationship breakdown; - experience family, friend or workplace conflict; - need assistance to re-engage in the workforce after an accident; - feel socially isolated; - are diagnosed with or suspect you have a mental health disorder.
  • What can an Accredited Mental Health Social Worker do?
    Accredited Mental Health Social Workers understand mental health issues and disorders. They have the training, skills and expertise to assess your situation and to offer effective treatment to you or someone you know. Some of the treatments provided under Medicare include: - Cognitive Behavioural Therapy - Interpersonal Therapy - Relaxation training - Parenting training - Interpersonal skills training Other therapies that can be provided are: - Relationship counselling - Family therapy - Bereavement counselling - Psychotherapy Accredited Mental Health Social Workers can also work as a team with other health professionals from whom you are receiving treatment and support.
  • Will my information be kept confidential?
    Accredited Mental Health Social Workers are bound by a code of ethics, which includes maintaining confidentiality about what you discuss with them. However, there may be exceptional circumstances where an Accredited Mental Health Social Worker may need to discuss your information with others, such as when there is concern about your safety. You can talk to your local Accredited Mental Health Social Worker about the situations in which your information might be shared.
  • How do I receive a Medicare rebate?
    To receive a Medicare rebate when seeing an Accredited Mental Health Social Worker: 1. Make an appointment to see your GP, paediatrician or psychiatrist 2. Take this information with you and ask your GP for a mental health treatment plan and a referral letter, or 3. If you are being referred by your psychiatrist or paediatrician, just ask for a referral letter.
  • How can I find an Accredited Mental Health Social Worker?
    You can search for Accredited Mental Health Social Workers in the AASW ‘Find a Social Worker’ online database: https://www.aasw.asn.au/find-a-social-worker/ or you can ask your GP to refer you to an Accredited Mental Health Social Worker in your area.
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